Question 1

How are VUIS frames made?

Accepted Answer

Every frame is cut from a solid block of Italian Mazzucchelli acetate, then tumbled and hand-polished over three days until the material reaches a glass-like depth. Hinges are stainless steel and set by hand, and each pair is finished and numbered on Terceira island in the Azores.

Question 2

Are the lenses actually UV protective?

Accepted Answer

Yes. Every pair ships with CR-39 lenses rated 100% UV400, which blocks the full UVA and UVB range up to 400 nanometres. Gradient tints are dipped and graded by hand, so no two pairs are perfectly identical.

Question 3

How long does shipping take, and what does it cost?

Accepted Answer

Orders leave the atelier within two working days. Mainland Portugal arrives in 2–3 working days, the rest of the EU in 3–6, and the rest of the world in 7–12. Shipping is complimentary on orders over €200; otherwise it is a flat €12.

Question 4

Can I return or exchange a pair?

Accepted Answer

You have 30 days from delivery. Frames must be unworn and returned with the leather case and microfiber pouch. Engraved or custom orders are final sale. Email atelier@vuis.pt with your order number and we will send a return label.

Question 5

What is covered if something breaks?

Accepted Answer

Hinges carry a lifetime service: if one loosens or fails through normal wear, we repair or replace it. Accidental damage, scratched lenses, and general wear are not covered, but we can usually repair them at cost.

Question 6

Do you offer prescription lenses?

Accepted Answer

Not yet. Our frames are cut to standard optical dimensions, so most opticians can fit prescription lenses to them. A VUIS prescription service is planned — write to us if you would like to hear when it opens.

Question 7

How should I care for my frames?

Accepted Answer

Rinse with lukewarm water, dry with the supplied microfiber cloth, and store them in the case when not worn. Avoid leaving acetate on a hot dashboard, which can relax the frame's shape over time.

Question 8

Which payment methods will you accept?

Accepted Answer

Checkout is being finalised. At launch it will accept the major cards, Apple Pay, and Google Pay, with prices charged in euro. This answer will be updated the moment payments go live.

Clarity,
redefined.

Engineered like optics.
Finished like jewellery.

Mazzucchelli acetate

Hand-tinted lenses

Made in the Azores

The collection

Everything you might ask.

Own the light.

Clarity,redefined.

Engineered like optics.Finished like jewellery.